Effective Date: 25 September 2024 BKL Group (referred to as “we,” “our,” or “the Company”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.bkl-group.co.za or engage with our services, including those provided by BKL Group (Security), BKL Group Insurance Brokers, and BKL Group Motor Spares. By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our website or services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, contact details (such as email address, phone number, and physical address), identification numbers, and other personal data that you provide when filling out forms on our website, contacting us via email at admin@bkl-group.co.za, or engaging with any of our services, including security, insurance, or motor spares.
• Security Information: For clients of BKL Group (Security), we may collect information related to your security requirements, such as alarm systems, surveillance footage, and response data.
• Financial Information: For clients of BKL Group Insurance Brokers, we may collect banking details, credit information, and payment history for processing insurance policies and claims.
• Vehicle Information: For clients of BKL Group Motor Spares, we may collect details about your vehicle, including registration, make, model, and year to facilitate the provision of parts and services.
• Technical Information: When you visit our website, we may automatically collect information such as your IP address, browser type, access times, and pages viewed. We may also use cookies or other tracking technologies to collect data about your interactions with our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services, including security services through BKL Group (Security), insurance services through BKL Group Insurance Brokers, and motor spares services through BKL Group Motor Spares.
• To communicate with you, including responding to your inquiries and sending relevant information about our products and services.
• To process insurance applications, renewals, and claims in our Insurance Brokers division.
• To provide vehicle parts and related services in our Motor Spares division.
• To provide security services, including surveillance, alarm response, and security personnel deployment.
• To maintain and improve the functionality of our website and user experience.
• To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, insurers, security contractors, and vehicle part suppliers.
• Legal Obligations: We may disclose your information when required to do so by law, in response to a court order, or to protect the rights, property, and safety of BKL Group and its clients.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

You have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal data that we hold.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal data, subject to legal and regulatory obligations.
• Objection: You may object to the processing of your personal data where we rely on legitimate interests as the legal basis.

To exercise these rights, please contact us at admin@bkl-group.co.za.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device when you visit our website. You can set your browser to refuse all or some browser cookies. However, disabling cookies may affect the functionality of our website.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any site you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: BKL Group Primary Address: 912 Mulberry Street, Mapleton Ext 10, Rusloo, 1475 Secondary Address: 1294 Sibaai Street, Golden Gardens, Sebokeng, 1983 Motor Spares Address: 1545 Luthando Street, Mapleton, Rusloo, 1475 Insurance Brokers Address: 4920 Beetlebou Street, Leopards Rest Security Estate, Alberstdal, 1448 Telephone:

• BKL Group: 010 023 3146
• BKL Motor Spares: 011 541 2358
• BKL Group Insurance Brokers: 010 541 2139 Email: admin@bkl-group.co.za Website: https://www.bkl-group.co.za